Eureka Australiana Books (ABN 86 678 177 302) has traded successfully online for nearly 16 years. We are a business partnership operated by M.J. and B.C. McNamara, Our e-mail address is firstname.lastname@example.org where all correspondence can be directed. Our telephone number for Australian clients is (08) 9361 9547 and for International customers +618 9361 9547. All prices listed are INCLUSIVE of Australian GST and are PLUS POSTAGE.
Overseas orders are shipped via Economy Airmail (18 -28 days) unless requested otherwise. Airmail (10 - 12 days) is available, but is very expensive. Packaging/postage/insurance costs are INCLUDED in the "Shopping Cart freight" for books weighing up to 1 kg. (2.2 lb.) We will immediately contact you if your order EXCEEDS the standard weight/rate charged at the "Checkout" when placing your order.
Orders within Australia are sent by Parcel Post (4 - 6 days working days) unless otherwise requested - Express Post is available at an additional charge. Orders over $100 MUST be registered (sign on delivery)/insured and a small ADDITIONAL charge of AU$5.00 will be added to your freight cost.
We respond promptly to all inquiries and orders, pack all books with great care and ship most orders the same day!
BUY WITH CONFIDENCE!
The property in an item purchased shall not pass to the buyer until the purchase has been paid in full. Prices quoted are in Australian dollars (AU$) INCLUSIVE of Australian GST and is PLUS Postage in all cases. As stated above, Registration/Insurance will be automatically carried out on any item(s) totalling or exceeding AU$100 unless otherwise requested by the customer. Not to do so is at the customers peril.
Charge accounts can be opened for Academic or Govemment institutions. Payment is required within 14 days of invoice date. An official order number/confirmation is required for all charge account orders - orders will not be despatched until Order Number/Confirmation is received via e-mail.
As a service to established clients, we are pleased to accept personal cheques made out in AU$ to 'Eureka Australiana Books'. Book/s will be placed on "Reserve" from the time of the order, until cheques are cleared (normally 4 - 6 days).
Your satisfaction is of great importance to us, and all items are considered to be accurately described. If you feel any misinterpretation has been made, IN THE FIRST INSTANCE, please e-mail (contact.php) us IMMEDIATELY stating the problem. PLEASE DO NOT RETURN BOOK/S WITHOUT FOLLOWING THIS PROCEDURE. Re-imbursement of the purchase price, minus postage and insurance costs will be initiated.
To successfully operate and run our business we received and reply to e-mails on a regular basis, we collect personal information which you have knowingly provided to us such as names, addresses, phone numbers, e-mail addresses which are used solely at our discretion with your consent to process transactions. We will not knowingly disclose any customer information (including e-mail addresses) to any third party.
Our website may contain links to other sites that are not controlled by Eureka Australiana Books and accordingly we are not responsible for their Privacy Practices.